The IT Service Management Forum Ltd. (itSMF) is the only internationally recognised and independent organisation dedicated to IT Service Management. Set up as a not-for-profit organisation, wholly owned and principally operated by its member, there are national “chapters” of itSMF all over the world (more than 50 to date)..
The itSMF is a major influence on, and contributor to, Industry “Best Practice” and Standards worldwide, working in partnership with the OGC (formerly the CCTA), the British Standards Institution (BSI), the Information Systems Examination Board (ISEB) and the Examination Institute of the Netherlands (EXIN).
Aims?
· Develop and Promote Industry Best Practice in Service Management
· To Engender Professionalism within Service Management Personnel
· Provide a Vehicle to Help Improve Service Performance
· Provide a Relevant Forum to Exchange Information & Share Experiences
Membership?
Currently over 1000 organisations, representing 10,000+ individuals worldwide, from both sides of the industry. Members are drawn from Central and Local Government, Health and Police, Financial Services, Retail, Manufacturing, Transport, Travel, etc.
itSMF - UK
· Annual 3 Day Conference and Exhibition
· Series of One Day Seminars
· Sale of Publications Relating to IT Service Management
· Website: News, Conference, Forums
· Bi-monthly magazine
· Sponsors Industry Awards to Recognise Major Contributions to ITSM
· Mailing Facilities (members only)
· Directory of Member Products and Services
· Advice and Guidance on Service Management Issues
itSMF Benefits?
· Reduced Fees: Seminars and Conferences
· Discounted Book Sales
· Members-Only Website Areas
· Free Regional Discussion Group Participation
· Contribution to Best Practice Development
· Free ServiceTalk Magazine
· Job pages on Website
More information
Website : www.itsmf.lu
Information requests: info@itsmf.lu
Telephone : (+352) 661 48 76 35
Fax : (+352) 661 48 76 35