Welcome to the NEW e-bookshop
of itSMF Luxembourg!
Instructions (to be read before entering the Bookshop)
Our e-bookshop will provide you with a fully automated book purchase experience. All members of Luxembourg Chapter or Visitor will only have to follow a simple procedure to place their order:
- You can visit the e-bookshop through clicking the button above, or go visiting the e-bookstore website through entering its URL (www.itsmfbooks.com) directly from the internet browser from anywhere you want
- At the e-bookshop, first-time visitor will be required to open a new account, where you may enter your membership information of the Luxembourg chapter. You will then become a registered customer of the bookshop. It is important that you register as a member of the Luxembourg Chapter so as to enable VHP, within its contractual binding with the Chapter Chapter, to support your order
- You can also register as an independent customer if you are not members of itSMF Luxembourg but you would not be entitled for the purchase discount
- You can then browse and place orders on books, with their introductory brief and list price made available to you at your fingertips. Members of the Luxembourg Chapter get 15% discount off the list price
- A record of your purchase will be forwarded to the Luxembourg chapter for future reference, whereas your order will be processed by VHP and delivered to your designated mailing address
- For returning visitors you will not be required to open an account again. Instead you will need to enter your login ID and password and then start placing your orders. Please keep your login ID and password in a safe place after your first registration
Delivery Schedule
Once your order has been placed and payment is confirmed, you can expect your order will be delivered to your mailing address in no more than 10 working days (subject to unforeseen postal events outside the control of VHP).
Bulk Orders
If you believe you will place a large order with no less than 50 titles, you may be entitled for further discount on top of 15%. itSMF Luxembourg Chapter can provide a special voucher code for your bulk orders. Please contact our office at +352-061-48.76.35 or email us at info@itsmf.lu if you wish to request special arrangements for your bulk orders.
Enquires
For any further enquires please contact us at info@itsmf.lu. For specific information relating to any published titles you may contact VHP at sales@vanharen.net. All operational issues related to your purchase will be handled by VHP.
We look forward to serving you and providing you with a delightful shopping experience!
Condition of Sales
- All book price, delivery service charge (if applicable) and discount offer are subject to the sales policies of VHP. The Luxembourg Chapter does not bear any business linkage or influence on those policies
- All processing of orders, payments and delivery will be handled directly by VHP for the purchasers through information exchanged between the two parties
- The Luxembourg Chapter will, in reasonable effort, assist the purchasers in resolving issues related to particular transaction with VHP. However, the Chapter would not be liable to any consequential damage and loss due to the failure of VHP, or any third parties, in completing the transactions
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